About Us

We at MyGiftSite.com are dedicated to excellence in service and products.  Whether you are saying “I love you,” or rewarding a treasured employee for a job "well done," MyGiftSite.com is there to make that thought become a reality with just a click of the mouse.

Our Mission:

Our Mission is to provide you with great gifts at a fair price, and to exceed your expectations with superior customer service.

Dedication:

Customer Service - We strive to provide the highest standards of professionalism and customer satisfaction - period!

Products - We promise to offer the highest quality merchandise at affordable prices.

Ethical Standards - Everyone at MyGiftSite.com is held to the strictest ethics based on honesty and integrity.

Payment Procedures:

Payments - Credit Card Payments are handled by a secure server with SSL (Secure Socket Layer) Encryption. Your orders are encrypted for your protection.

Catalogues:

Many of our customers have asked for catalogues.  At the present time we do not offer any type of printed catalogue.  Part of the reason for this is to keep our cost down enough so that we can offer our merchandise at reasonable prices.  Right now, we are strictly an online business.

100% Satisfaction Guarantee*

If you are not completely satisfied with any product*, return it for a full refund* of the product purchase price, full credit, or exchange; your choice.*  We give you 30 days from the order date. 

Return Policy:

*All returned items must be in original packing, complete with warranty card and owner’s manual (if applicable), and show no signs of wear or abuse.  Any items returned incomplete or without original packaging are subject to a $25 processing charge, plus the cost of replacing missing items.  Bankcard returns will be issued a credit for purchase price.  Refunds are for product value only, not including shipping and handling (rush delivery included).  Returned products must be received by us not later than 30 days from date of purchase. Returns can only be made by original purchaser as this is a credit card business.  Returns on Leather goods are subject to a 20% restocking fee.  Returns on large quantity orders are subject to a 25% restocking fee. This policy will be strictly adhered to in it's entirety.  Please send to the attention of  "Returns."  The shipping address can be found here unless otherwise instructed by us.  Publisher does not accept liability for incorrect spelling, printing errors (including prices), incorrect manufacturer’s specifications or changes, or grammatical inaccuracies in any product included in this Website.  Prices and return policy subject to change without notice.

Cancellation Policy:

Once an order is entered into the system, it cannot be cancelled. This policy requires that all packages be returned to us, unopened, and in good condition.  The order will be credited back minus the original and return shipping costs, plus a restocking charge of 20%. Returned products must be received by us not later than 30 days from date of purchase.